Tricare officials plan more online portal updates meant to make it easier for users to access their health records and prescriptions, and to make doctor appointments. Tricare Online, as the site is known, has long allowed beneficiaries some access to a web-based appointment booking system, health records and prescription refill requests. But until late last year, when officials launched sweeping improvements to the site, it was not user-friendly and was plagued with technical problems. For more details, see this Military.com article.